Privacy Policy

1. Information We Collect

We collect various types of information in connection with the services we provide, which may include:

• Personal Identification Information: Name, email address, postal address, phone number, and professional title when you interact with us through forms, consultations, or direct communication.
• Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: Fulfilling our contractual obligations for geothermal energy consulting, volcano hazard assessment, and project design.
• Communication: Responding to inquiries, providing updates, and sending important notices.
• Marketing: Sending you information about our services, news, and events that may be of interest to you, with your consent where required.
• Website Improvement: Analyzing usage patterns to enhance our website's functionality, content, and user experience.
• Legal Compliance: Adhering to legal and regulatory requirements, including GDPR.

3. Data Sharing and Disclosure

Eldur Studio does not sell or rent your personal information to third parties. We may share your data with:

• Service Providers: Trusted third parties who perform services on our behalf (e.g., website hosting, analytics, email distribution), under strict confidentiality agreements.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We ensure that any third parties who receive your data are GDPR compliant and committed to protecting your privacy.

4. Data Security

We implement robust technical and organizational measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. These measures include encryption, access controls, and regular security assessments. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data we hold.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): Request the deletion of your personal data under certain conditions.
• Right to Restriction of Processing: Request us to restrict the processing of your personal data under certain conditions.
• Right to Object to Processing: Object to our processing of your personal data under certain conditions.
• Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details below.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small data files placed on your device. We use them for:

• Essential Functionality: To ensure the website works correctly.
• Analytics: To understand how visitors interact with our website, helping us improve its design and content.
• Personalization: To remember your preferences and settings.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more detailed information on the cookies we use, please refer to our Cookie Policy.

7. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications signifies your acceptance of the revised policy.

Last Updated: 26 October 2023

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@pyrohelixinnovations.co.uk
• Address: Eldur Studio, 78 Calder Crescent, Unit 4B, Bristol, South West England, BS2 8AA, United Kingdom
• Phone: +44 117 987 4628